BC Game Help Center – Your Support Hub

Fair Play

To guarantee total transparency, our website and app integrate Provably Fair technology across all casino games. This system makes it impossible to rig results and allows any internal process to be independently verified. To keep outcomes unpredictable and honest, the platform pre-generates millions of hashes using the SHA-256 algorithm. These are encrypted in reverse order, meaning they cannot be altered once a game begins. To determine the random multipliers, BC Game relies on the following components:app applies Provably Fair technology to all casino games, ensuring that all outcomes are fair. This eliminates the possibility of manipulating fraudulent results and allows internal processes to be audited if necessary.
To ensure unpredictable and unbiased results, chains of millions of hashes are generated at the platform in advance using the SHA-256 algorithm and encrypt them in a reverse order format relative to the generation. It eliminates the possibility of changing them after the game has started. To create random number combinations of multipliers, all the BC Game casino activities use:

• Server Seed: A randomly generated string of characters from the server, stored as an encrypted hash.
• Client Seed: A value that can be set automatically or customized by the player.
• Nonce: A unique number that increments with every round. For a transaction to be valid, the Nonce used during validation must match the current account Nonce; otherwise, it is rejected.

This framework empowers users to verify the legitimacy of every single outcome, ensuring the entire gaming experience is open and fair.

Privacy Policy

Our Privacy Policy details the types of data we collect, how we utilize it, and the circumstances under which it might be shared. Here are the primary highlights:Privacy Policy explains what data is collected, how it is used and with whom it may be shared. Here is a list of the main points:

Data Collection: BC Game gathers specific information when you sign up, use our tools, or interact with the site. This includes:

• Account details: Your unique ID, email address, device information, and age.
• Technical data: Information regarding your device and how you interact with our services.
• Personal contact info: Your full name, email, physical address, and phone number.
• Financial data: Bank account details and credit card information.
• Fraud prevention data like KYC;
• State identifiers in certain cases.

How We Use Your Data: The information we collect is used to:

• Provide and improve the service;
• Tailor content and advertisements to your preferences.
• Manage marketing outreach and gather user feedback.
• Conducting research and analytics;
• Ensure platform security and protect against fraudulent activity.

Data Sharing and Disclosure: BC Game may provide your information to:

• Internal platform companies;
• Third-party partners, provided you've given consent or it's necessary to deliver a service.
• Security organizations dedicated to preventing fraud.
• Service providers who handle essential tasks like hosting, payment processing, analytics, and customer support.
• Legal authorities when required by law, or in the event of a corporate merger.

We implement a combination of technical, physical, and administrative safeguards to keep your data secure. Please note that our privacy rules do not extend to external websites linked on our platform. We use cookies to improve your browsing experience and analyze traffic; while you can disable them in your settings, some site features may stop working.

Rules of Service

We strongly advise you to read our terms and conditions carefully. By creating an account and placing bets, you are formally agreeing to follow these rules and obligations. Here is a summary of the key points:terms and conditions of BC Game services. Since the creation of an account and further gambling activity means your agreement with the prescribed rules and accompanying obligations. Here is a brief list of the main points to follow:

1. General Terms: BC Game may update these terms at any time. We recommend checking them regularly to stay informed. Any activity on the platform following an update constitutes your agreement to the new terms.
2. Account Registration: You must be of legal gambling age to join BC Game. It is your responsibility to provide truthful and accurate personal information. Please be aware that creating multiple accounts is forbidden, and registration may be restricted in certain jurisdictions based on local laws.Registration and account: Each individual user must be of legal age to register and bet on the BC Game. It is also mandatory to provide accurate and correct personal details. The handling of multi-accounts and the creation of user accounts is prohibited in certain regions or according to national laws.
3. Data Security: You are responsible for maintaining the confidentiality of your account. Any action taken through your profile is viewed as a conscious decision made by the account owner.
4. Financial Transactions:

• Depositing Funds: You can add money to your balance using our supported methods, including various cryptocurrencies. Please note that deposit limits (minimum and maximum) vary depending on the payment method used.Deposits: Users may deposit funds into their account using supported payment methods, including cryptocurrencies. Minimum and maximum deposit limits depend on the method selected;
• Withdrawals: Payouts are processed according to the platform's legal guidelines. In certain instances, we may ask for additional identity verification before releasing funds.Withdrawals: Cashout transactions are made based on the legal basis of the platform rules. In some cases, the client may be required to provide additional verification for the withdrawal process.

5. Game Rules and Technical Issues: Players must adhere to the specific rules of each game. In the event of a system crash, connection failure, or technical glitch, BC Game reserves the right to void bets or issue refunds.
6. Communication: We use your provided contact details to send essential updates and notifications. It is your responsibility to ensure this information remains current.
7. Anti-Fraud Policy: We closely monitor for suspicious activity. If we detect fraud, we hold the absolute right to cancel bets or revoke payouts.

Rules of Bonuses

BC Game offers a variety of attractive bonuses and rewards. To qualify for and use these, you must follow these specific guidelines:bonus programmes and promotions aimed at rewarding users. However, to receive and use bonuses, certain rules must be observed. The main rules of bonus programmes are:

1. KYC Verification: To withdraw winnings from no-deposit bonuses, you may be asked to verify your identity with a passport, driver's license, or other official ID, along with proof of address.
2. Bonus Fund Usage: Bets placed with bonus money count only toward wagering requirements. They do not contribute to VIP progression, commissions, or other reward programs.VIP levels, commissions or other bonus programmes.
3. Jackpots and Free Spins: Winnings from free spins or bonus rounds do not count toward jackpot entries; only wagers made with real funds qualify.
4. Wagering Caps: Until the wagering requirements (40x or 60x for no-deposit bonuses) are met, the maximum bet is capped at 434.85 INR (or the crypto equivalent). Certain games are excluded from bonus wagering.
5. Minimum Bonus Balance: If your bonus balance falls below 17.40 INR, the bonus and its associated wagering requirements will be automatically removed.
6. Win Limits: The maximum amount you can win from free bets and bonus funds is capped at 86,970 INR.
7. Low-Risk Betting: Strategies designed to minimize risk—such as betting on both red and black in roulette—will not count toward your wagering requirements.
8. Internal Reviews: We perform an audit before processing withdrawals. If any fraudulent behavior is uncovered, we may cancel bonuses and winnings.
9. Progression Limits: Bonus funds cannot be used solely to advance through the bonus stages of a game.

Accuracy Limit of Coins

BC Game follows strict standards for displaying account balances. However, due to technical storage limits, extremely minute changes below a certain threshold may not be recorded. For most cryptocurrencies, the displayed precision matches the blockchain's native accuracy; any value smaller than this will not appear. If you use 'Converted Balances' to see your funds in a local currency, remember that these are only estimates based on volatile market prices. All actual bets and settlements are processed in cryptocurrency. By using the service, you agree that the cryptocurrency balance is the only definitive value and waive any claims regarding conversion discrepancies.
The minimum accuracy of most cryptocurrencies is equal to the currency accuracy of their blockchain. Any updates below this precision will not be seen on the user’s balance.
Users who choose to display their funds in local currency equivalents calculated at “Converted Balances” should also remember that these are just estimates. If anything, you know prices can change quickly. The platform only makes use of cryptocurrency for all bets, transactions and settlements. All value in these tokens is said to be an estimate and users agree to take the balance in cryptocurrency as the sole value and absolve BC Game from any potential discrepancies in the conversion.

Understanding Withdrawal Fees

Withdrawal fees are necessary to maintain the stability and health of the blockchain networks. These fees compensate the miners who power the ecosystem; without this funding, transaction confirmations would slow down and network congestion would increase. Our base weekday commission starts at 0.1%, a rate designed to keep costs low for users while ensuring efficient processing. This rate is flexible and may change based on network traffic. This system prevents a flood of tiny transactions from clogging the blockchain, which would otherwise jeopardize the stability of our internal operations. Ultimately, these commissions ensure that BC Game remains fast, reliable, and seamless for all users.
Our platform’s minimum weekday commission is 0.1%, which was designed to strike a balance between efficient intermediary commissions and online user costs. This is not a fixed value, it can vary depending on network traffic and network platform configuration.
It avoids the huge number of small transactions that create a bottleneck in the blockchain, which makes transaction processing dangerously slow and has a negative impact on the stability of internal processes.
In conclusion, a well-functioning BC Game commission system ensures that the network operates quickly and efficiently, paying miners fairly and providing users with easy and seamless transactions.

Boost Your Security with Google Authenticator

Google Authenticator provides a powerful layer of protection for your account, making it much harder for unauthorized users to gain access. As a two-factor authentication (2FA) tool, it ensures that a password alone isn't enough to enter your account. You will need a unique, time-sensitive code generated by the app on your physical device, meaning stolen credentials are useless without your phone. We strongly suggest saving your QR or backup codes during setup so you can recover your account if your device is lost or replaced.
Google Authenticator is a two-factor authenticator (2FA), which means your account is now locked down not just with a password and login username, but with a one-time code that is independently generated every few seconds in the app. This makes credential theft futile without physically accessing your device.
It’s always recommended that you keep a QR code or backup code, when setting up Google Authenticator. To maintain access to your account if you lose or change your phone.

Passkey

Passkeys offer a modern, passwordless way to access your BC Game account. Instead of typing a password, you use biometric data—like a fingerprint or facial recognition—or your device's PIN, combining top-tier security with effortless access.

• Faster Access: Skip the hassle of remembering and typing complex passwords.
• Better Protection: Drastically lowers the risk of phishing attacks or credential theft.
• Pure Convenience: Use the biometric tools already built into your favorite device for instant verification.

Here is how to set up your Passkey:

1. Log in to your account via the BC Game app or official website.
2. Go to Security Settings.
3. Select “Enable Passkey”.
4. Verify your identity using your existing password or 2FA code.
5. Set up your Passkey using your device's PIN, face scan, or fingerprint.
6. Confirm that your Passkey has been successfully activated.

When logging back into your account, just choose the “Sign in with Passkey” option to verify who you are quickly. This feature is available on any device that allows you to use a PIN or biometric data, like a fingerprint or face scan.

FAQ